Follow Charlie, the princess of Hell, as she pursues her seemingly impossible goal of rehabilitating demons to peacefully reduce overpopulation in her kingdom. After a yearly extermination imposed by angels, She opens a hotel in hopes that patients will be "checking out" into Heaven. While most of Hell mocks her goal, her devoted partner Vaggie, and their first test subject, adult film-star Angel Dust, stick by her side. When a powerful entity known as the "Radio Demon" reaches out to Charlie to assist in her endeavors, her crazy dream is given a chance to become a reality.

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Hosted by series lead Erika Henningsen, at New York’s historic Majestic Theater, this concert event features performances of the show's hit songs from Seasons One and Two by Erika Henningsen, Blake Roman, Amir Talai, Christian Borle, Jessica Vosk, Jeremy Jordan, and Krystina Alabado, with special appearances by Stephanie Beatriz, Kimiko Glenn, Vivienne Medrano, Sam Haft, and Richard Horvitz.