Los Pollos Hermanos Employee Training

(2017)
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Episodes 10

1 Communication

April 10, 2017

2m

Owner Gustavo “Gus” Fring explains proper employee behavior at Los Pollos Hermanos – where someone is always watching.

2 Cleanliness

April 17, 2017

2m

Learn the proper techniques for keeping the restaurant neat from owner Gustavo “Gus” Fring, a man who knows a thing or two about cleaning up messes.

3 Shipping and Receiving

April 24, 2017

2m

Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.

4 Customer Service

May 1, 2017

2m

Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.

5 Employee Code of Conduct

May 7, 2017

2m

Gustavo "Gus" Fring explains basic behavioral guidelines for all employees, including a zero-tolerance drug policy.

6 Loss Prevention

May 14, 2017

2m

Gustavo "Gus” Fring shares his strategies to curb the theft of his "addictive" products.

7 Sustainability

May 21, 2017

2m

Gustavo "Gus” Fring demonstrates initiatives to help protect the planet, including the safe use and disposal of dangerous chemicals.

8 Brand Management

May 28, 2017

2m

Gustavo “Gus” Fring explains how Los Pollos Hermanos maintains a stellar reputation through community outreach and good word of mouth.

9 Conflict Resolution

June 5, 2017

2m

Gustavo "Gus" Fring demonstrates the correct way to resolve conflict between employees.

10 Emergency Situations

June 12, 2017

2m

Choking, poison, box cutters — all in a day's work at Los Pollos Hermanos, where founder Gustavo "Gus" Fring always keeps his employees safe from harm.

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