Blind psychologist Tom Leschek accidentally witnesses a heavily armed SEK policeman running amok and barricading himself in a supermarket with his daughter. The policeman's ex-wife was supposed to take the girl by court order that day. Leschek uses his cell phone to get in touch with the police, who use the blind man as a mediator and advisor in this emergency situation.

The blind psychologist Tom Leschek and the therapist Jessica van der Laan are after their first successful mission, a team that is again requested when a suicide wants to plunge from a skyscraper. The young woman was held captive for months in a basement prison by arms dealer Hübner as a slave. Tom tries to convince the desperate not to jump. When she flees again and shoots Hübner, she takes Tom hostage.