When his grandfather suddenly falls ill, holiday-hating Jules learns of his family's magical legacy and realizes he's the only hope to save Christmas.

Jules Claus has embraced Christmas again and is getting ready for the busiest time of the year together with grandpa Noël. Everything seems to go according to plan, until Jules receives a very special letter with an intriguing question...

When the delivery of presents goes wrong and Grandpa Noël gets in trouble, siblings Jules and Noor must work together to save Christmas.